Support
We're here.
Belonging before expectation. Whether you're here for a question about the Troika app, KFA homeschool, your account, or you just need to reach a human, this is the right page.
Get in touch
- Phone
- (903) 990-8873
- Address
- Celina, TX
- Response window
- Within 1 business day, Mon–Fri (Central Time)
What we can help with
- Sign-in or account questions for the Troika app
- KFA (Kingdom Formation Academy) homeschool — enrollment, billing, Texas ESA questions
- Subscription, billing, or refund concerns
- App Store / Google Play purchase issues
- Privacy, data, or right-to-be-forgotten requests (honored within 30 days per our Privacy Policy)
- Reporting a bug or accessibility issue
- General questions about the ministry, partnerships, or speaking inquiries (we'll route appropriately)
For pastoral concerns
If you're a member of Troika and you need to talk to the Shepherd, that lives inside the app. Open Troika and tap the Shepherd from any room — voice or text. The Shepherd is unhurried. It will route you to a human when something deeper is in the room.
In a crisis, please reach a human now: dial or text 988 for the Suicide & Crisis Lifeline, text HOME to 741741 for the Crisis Text Line, or call 911. These services are available 24/7 and supersede everything else on this page.