Legal

Privacy Policy

Effective Date: March 12, 2026

Troika Ministries ("Troika Ministries," "we," "our," or "us") is a 501(c)(3) nonprofit organization committed to formation, discipleship, and covenant community. We respect your privacy and handle your personal information with care. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

This policy applies to our websites at https://troikaministries.org and https://tamos.troikaministries.org, as well as our SMS messaging program.

1. Information We Collect

Account Information: When you create an account on TaMOS, we collect your name, email address, and profile information provided through Clerk (our authentication provider).

Phone Number (SMS): If you opt in to our SMS program, we collect your mobile phone number solely to send formation text messages. Your number is never sold or shared with third parties for marketing purposes.

Formation Data: Information you voluntarily provide through assessments (such as the Troika Score), reflections, prayer requests, and spiritual records within TaMOS. This data belongs to you.

Payment Information: If you purchase a course through Troika Leadership Seminary, payment is processed by Stripe. We do not store full card numbers. Stripe's Privacy Policy governs their handling of payment data.

Usage Data: Standard server logs (IP address, browser type, pages visited) may be collected by our hosting provider (Render). We do not use third-party analytics trackers on our formation platform.

2. SMS Messaging Program

Program Description: Troika Ministries operates an SMS messaging program to send formation reminders, daily Scripture, and encouragement to opted-in members of the TaMOS platform.

Opt-In: By providing your mobile phone number and tapping "Turn on" in TaMOS, you expressly consent to receive recurring automated text messages from Troika Ministries at the phone number you provide. Consent is not a condition of any purchase or service.

Message Frequency: Approximately 1–3 messages per week. Message frequency may vary based on formation season.

Message & Data Rates: Msg & data rates may apply. Check with your carrier for details.

Opt-Out: Reply STOP at any time to unsubscribe. You will receive one final confirmation message and no further messages will be sent. You may re-subscribe at any time through TaMOS.

Help: Reply HELP for help or contact us at info@troikaministries.org or (903) 990-0996.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages. SMS service is provided through Twilio.

Supported Carriers: AT&T, Verizon, T-Mobile, Sprint, Boost Mobile, U.S. Cellular, and other major U.S. carriers.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve TaMOS and troikaministries.org
  • Send formation SMS messages you have opted in to receive
  • Process course enrollments and transactions
  • Personalize your formation experience through the Covenant Guide (AI Shepherd)
  • Communicate with you about ministry updates (only with your consent)
  • Fulfill our 501(c)(3) formation mission

We do not sell, rent, or share your personal information with third parties for marketing or commercial purposes.

4. Data Storage and Security

Your data is stored on secure infrastructure through our providers (Neon PostgreSQL, Clerk, Render). We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss.

Formation data (reflections, spiritual records, conversation history) is private by default. No formation data is shared publicly or with other users without your explicit consent.

5. Third-Party Services

We use the following third-party providers. Their own privacy policies govern their data practices:

  • Clerk (clerk.com) — authentication and user identity
  • Stripe (stripe.com) — payment processing
  • Twilio (twilio.com) — SMS message delivery
  • Render (render.com) — hosting infrastructure
  • Neon (neon.tech) — database storage
  • Anthropic / Claude (anthropic.com) — AI Shepherd (Covenant Guide) — conversation content is processed to generate responses. Review Anthropic's privacy policy for their data handling practices.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Opt out of SMS communications at any time by replying STOP
  • Withdraw consent for data processing where consent is the legal basis

To exercise any of these rights, contact us at info@troikaministries.org.

7. Children's Privacy

TaMOS and our SMS program are intended for users 13 years of age and older. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, contact us immediately at info@troikaministries.org.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

Troika Ministries

McKinney, TX

Email: info@troikaministries.org

Phone: (903) 990-0996